[Resolved] Tata Docomo — balance deduction 2 times for 1 service.tata docomo charge me double amount of 1 service | |||
sir, i have rechage 123 Rs special rechage 21 days validity. They deduct my main account balance 246 Rs. docomo provide me service of amount 123 Rs but deduct my main a\c balance 246 Rs.i said them provide me service of amount 246 or refund me amount of 123 but they aren't recognize my problem and not refund my money.plz give me a feedback about that. my complaint mobile no. is-[protected]. mail-id is= [protected]@gmail.com Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Customer,
We regret for the inconvenience caused to you.
As per our discussion over call, please be informed that we have refunded the amount of Rs. 100 vide docket number ABAL[protected].
For further assistance we request you to write a mail to [protected]@tatadocomo.com.
Thanks and regards,
Tata Docomo.
We regret for the inconvenience caused to you.
As per our discussion over call, please be informed that we have refunded the amount of Rs. 100 vide docket number ABAL[protected].
For further assistance we request you to write a mail to [protected]@tatadocomo.com.
Thanks and regards,
Tata Docomo.
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+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
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We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.