[Resolved]  Tata Docomo — Beware of fraud company: Tata DoCoMo

Mar 19, 2015

Updated by prudent_sourav Illicit deduction of my T24 prepaid balance in name of data services. T24 Mobile Number: [protected] Since 6 months my account is getting deducted in name of data services which I have requested many time by speaking to customer care but did not get deactivated. Every time customer care told me that a message will be received with in 4 hrs of this call & your data services will be deactivated. Yesterday 11th March, 2015, 70 Rs has been deducted in a 4hrs duration in name of data services which I have not used & as per my knowledge it has been deactivated. I was shocked at the casual attitude of customer care when I asked this services should have been deactivated long back to which got the reply that sometimes due to technical issues deactivation request may not have processed. Are you want to say customer has to suffer due to your technical issues, moreover have not used a single byte of internet then how can I be charged for the thing which I have not used & requested for deactivation long time ago. This is clear case of cheating.

Now as well I am not able to get this services deactivated, When I am trying to port my number it is also not working, I am not getting the sms code for porting. God save from this kind of fraud companies, think twice before going for this T24 services.