[Resolved]  Tata Docomo — Bill generated after cancellation

Address:	Chennai, Tamil Nadu
Website:	www.tataphoton.com/en-in

I have been using tata photon wi fi max postpaid device for more than a year. I requested to port it to pre paid in the month of february 2016 on the day i paid my previous month's bill. I was not given any reciept or acknowledgment for that. When questioned, they told that the request has been raised and i will be receiving a call for that. Two months passed, i didn't get any call.

One fine day a lady called me saying that she is from legal office and enquired about my two months bill, i refused to pay as i have raised request 2 months ago. She then apologised and requested to pay bill so that she would port my photon to prepaid from her end. Listening to her words, i paid my bill and called her to request to port. She told me that she has raised request and will send noc to my mail id. Week passed, i didn't get any mail. After frequent follow ups, there were no noc mailed to me. During the calls she assured me that i won't get any bill. But, i have received bill for the month of june and i was in a state of distress. There were frequent follow ups from tata photon asking me to pay bill. With lots of hatred in mind, i have paid my bill.

I have all the audio proofs with me, i am ready to share them. Being part of tcs, even i couldn't tolerate this bad behaviour from tata services and i am not sure how a normal man could bare these kinds of activities. I beleive i would get a solution from this forum. Thanks in advance