[Resolved]  Tata Docomo — careless behaviour of customer representatives

Address:Bangalore, Karnataka

I'm a customer of tata docomo 3G dongle. I went to tata docomo office in koramangala, bangalore. the people working there are very reckless and not answering properly. they have a token system and they are not following token order to serve customers. they are very rude and not even answering properly. It's not only my experience, i saw 3-4 people quarreling with the staff about their service . but still things didn't get better. from this expericence I can suggest people not to take docomo connection. I[censored] want do it at ur own peril.
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Customer,

Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you.

Thanks and Regards
Customer Care
Tata DOCOMO.
My tata docomo Dongle number : [protected]
contact no :[protected]
mail Id : rcreddy.[protected]@gmail.com
Dear customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,

As per our discussion over the call, regarding cancellation and behavior in outlet, we would like to inform you that as per our records, your request for cancellation has been registered vide docket number[protected] and the same is under process.

Please be informed that your complaint regarding behavior in outlet has been forwarded to the concerned team and you would receive a call shortly.

For further assistance, drop an email at [protected]@tatatel.co.in.

Thanks and Regards,
Customer Care
Tata Docomo.

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