Tata Docomo — Change of address

Address:

Davanagere, Karnataka, 577006

Hello I am a subscriber of Tata docomo postpaid connection since 6-7 months. My postpaid address for billing is wrong and I been trying to get it right ever since the day I took the connection. I gave the person from whom I took connection my bsnl telephone bill for change of address 6 months back but he did not change I visited the outlet 3 months ago for change of address but no effect I raised a request for change of address online and they told me to submit the documents to the nearest shop and that shop is the shop from where I took my connection. I went to him some days ago and gave, him address proof he said it's not needed he will change the address and he did not take my "bsnl telephone bill" which I gave for a dress proof instead he said he will change it.No effect there is no response from ur team.. The address my bill is comming is totally wrong and on top of that I had given them security deposit which when I asked about they said at the time of disconnection will be given in my address which is they are not willing to change even though multiple attempt of visiting thir outlet now I am stuck in a loop.. My docomo number is [protected] and my average bills comes around 600 rupees sometimes more or less depending on my roaming plan. I like docomo services that's why I am even using it or else I would have put the phone number in safe custody and stopped using it since my multiple attempts of trying to get my address changed I live in a place called davangere and I am here in a temporary basis please try to resolve my issue. Or else I will put my number in long safe custody periods and stop using it and u will be loosing a very valuable customer!! So please try to resolve my complaint