[Resolved]  Tata Docomo — Charging me extra

Address:Pune, Maharashtra, 411032
Website:www.tatadocomo.com/en-in/mobile-postpaid

Hi,

I was using tata docomo post paid no from past 4 years but due to bad network
recently I changed my operator to Vodafone meanwhile i asked the
tata docomo CC the amount what I've to pay for seven day's they advised me
to pay 50/-rs, I paid that on the tata outlet but when my service provider changed
they sent me the msg for a pending bill of 609/- and when I asked for clarification they replied me that I've used internet for which they charged me this much, I used to get 2 gb data free and in 6 days I hardly used 200 MB which
was already free with my plan and nobody informed the customer about this
rules what they followed, now they contacted Vodafone and blocked my services now what should I do? [protected]
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Oct 15, 2016
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
Verified Support
Sep 14, 2016
Tata DoCoMo Customer Care's response
Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
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