Tata Docomo — Charging unnecessary bills

Tata Docomo — Charging unnecessary bills

R Riyascm from Lucknow, Uttar Pradesh

Hello, I have requested for Migration of my Tata Docomo Numbers [protected]/444/777/888 for prepaid migration. I have submitted the request on 22nd Feb but still it is not been processed and they are unneccesarily charging me the bill. Earlier I had faced the same issue with Tata Photon dongle and representative from Tata Office threatened me to pay the bill. I have all the telephone conversation recorded. Pleease let me know the procedures to go against their inappropriate actions. Thanks Riyas [protected] Was this information helpful? No (0) Yes (0)
Tata DoCoMo customer support has been notified about the posted complaint.
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Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Riyas,

We tried to speak to you personally over the call, to understand your concerns regarding activation however, we were unable to contact you, since your call was not answered. Further, we request you to provide us your alternate number to [protected]@tatadocomo.com for further assistance. Kindly we request you to dial 59059 for further assistance.

Customer care,
Tata Docomo.