[Resolved] Tata Docomo — Cheating with last Month my Photon Bill

rahulhaldhar

from Raipur, Chhattisgarh

Address:

Mumbai City, Maharashtra

Dear All

My Tata Photon Number -[protected], Last Four Month Bill 3 GB @ 650 Rs i use to pay, This Time i Got Last month Bill 951 Rs. When I Ask to Tata Photon Customer Care About My Last Month Bill They are Said Some technical staff was Visited My Home That"s Why, Even Thou No One was Visited My Home, Tata Photon Customer Care Mr. Dinesh Ja Use to Told me on 11/11/2013 If your Bill is Genre-ted 951 Rs. Than You Have to pay and Second Thing is that Whatever Bill they are Customer Care wants you have to pay, last thing is that any Amount of Bill They Genre-ted you Should pay Does"t Means that what Data pack you have on your photon, Totally My Last Month Photon Bill was Cheat with me.

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Aug 13, 2020

Complaint marked as Resolved

Tata Docomo customer support has been notified about the posted complaint.

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Comments

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We tried to speak to you personally over the call to understand your concerns regarding billing however, we were unable to contact you, since your call was not answered.

We request you to provide your contactable contact number and the feasible time to call you, to get the needful done.

You can also email us at [protected]@tatadocomo.com.

Thanks and Regards,
Customer care,
Tata Docomo.