[Resolved]  Tata Docomo — complaint has been raised at the time of september 2017 at anna nagar store

Address:	602024
Website:	Tatadocomo

I have uses a docomo number from 2009 to 2017 untill last two months without any prior message they have blocked my number and i have called the customer care they have told me that proof has been missed so customer care person said go and give your proof nearby docomo store i have searched nearly 4 stores by looking at the google most of the store has been permanently closed and i went thiruninravur docomo store they are saying no we are going to close the store so you better go to annanagar store at last i went over there they checked the number and said that your number has been blocked due to less usage i have said that please renew my number. They checked and told me that now it is free only, but we can't able to renew at this time it will take nearly 10 days. After ten days i went and asked them they told, still it is not available, later i asked the concerned person mr kumaran he told that ill call, and then you come. After 5days i asked him he told the same answer after that i have called him he din attend the call and i messaged him no reply still now i'm calling him but he is refusing to take the call. I really want to know something this is the way you really treat the old customer. Some body is saying that docomo network is going to get closed so they are doing like this. Now i'm kindly asking your network just get back my old number. If you are not willing to give preference for your old customer tell them to do mobile number portability to some other network. Due to this i have spent time, money and my work is also got waste i was totally desperated with your service. Kindly get back my number that itself enough for me. Thank you