Tata Docomo — Content subscription charges in bill | |||
Hi I am getting an additional amount of Rs 230 in the bill. I checked in the bill and it shows content subscription charges. I never activated or used any subscriptions in my phone. I complained about the same to the customer service and they replied back like I have used it. And in the bill the usage time in 1 sec. I think I clicked on some popups while I was using my phone. It is disappointing that, while using the phone we accidentally click on some popups and it cost us Rs 230 and not even customer service team cant help us to get our money back. Please help My Account No:[protected] [protected]@gmail.com Was this information helpful? | |||
Tata DoCoMo customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear customer,
As you have still not shared your contact details we assume that your issue is resolved, in case you have any further quires /issues you can mail us at [protected]@tatadocomomarketing.com
Thanks and regards,
Tata Docomo,
Customer care.
As you have still not shared your contact details we assume that your issue is resolved, in case you have any further quires /issues you can mail us at [protected]@tatadocomomarketing.com
Thanks and regards,
Tata Docomo,
Customer care.
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Regards,
Customer Care
Tata Docomo