[Resolved]  Tata Docomo — Dead sim card and asking money without solving my issue

Address:

411006

Dear Mr Choudhari,
every coin has 2 sides.
so my sim card stop functioning on 20th May 2016 when i was Surat, since then it stopped completely.
when i came back to Pune on the 28th May i went to the TATA DOCOMO center to complaint, they very casually mentioned that it was ok and if i pay rs 50 i will get a new sim, i refused to pay as it was the company's problem and not mine, since then the SIm didnt function and i refused to use the services and even mailed the docomo people, i have attached the mail for ur reference.

after that i have called the call center once and explained them to solve my problem, give me a new card and i will pay up.
after that i kept getting calls from them customer care service personnel and in not less that 5 occasions i have explained to each one of them what went wrong, and with a promise to pay if my issue was resolved. nothing of that happened, they kept adding on my bill.

hence i will not pay up till my issue is resolved on WHY MY SIM WENT DEAD ALL OF A SUDDEN, WHY SHOULD I PAY A RENTAL WHEN FOR THE DAYS WHEN MY SIM CARD WAS NOT FUNCTIONAL.

NOW THEY SEND ME SOME LEGAL NOTICE THROUGH SOME ADV CALLED DEEPAK CHOUDHARYadv.[protected]@gmail.com WHICH I FEEL IS A DUMMY EMAIL ID AND IS A LEGAL PROCEEDING INITS SELF.

the email id is from this person called deepak choudhary but it has no mention of his address and the letter ends with some names of other people Mr Santosh Bamne (Mob. No [protected]) OR Mr. Sandeep Bhosale (Mob No [protected]) and tata tele services.