[Resolved]  Tata Docomo — deduction of 5rs from one month. till now 100 rs is deducted

Address:Bangalore, Karnataka, 560093

Even after launching complaints against tata docomo there is no action taken.. If i go to service centre they call customer care people and say you have activated so and so things.. It’s my phone i know i dint activate anything.. If activated it’s there work to deactivate but no actions are take still 5rs is cutting daily.. I need my refund with an apology from them.. What kind of service it is.. I’m using this no from almost ten years and they are treated me like this now. Please take an action.. And refund my money.. My no is [protected]. Thanks
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Dec 20, 2017
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
Nov 01, 2017
Pati Shiva Reddy's response
I need all calls list on my number.
i want from last 8 months.all outgoing and incoming calls.i need argently.as soon as possible.
Verified Support
Nov 08, 2017
Tata DoCoMo Customer Care's response
Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
Verified Support
Nov 10, 2017
Tata DoCoMo Customer Care's response
We tried to speak you personally on your number. However, the same was not possible as the call was not answered, We would like to inform you that that there are no wrong balance deductions found on your number, you have been charged an amount of Rs.60/- for the SMS sent to the number[protected]XXXX) Total no of massage (12) and you have been correctly charged the same from your account. Being a loyal customer of Tata Docomo, an amount of Rs.60/- has been successfully credited to your account with the docket number ABAL[protected] on dated 09-NOV-2017 14:45PM.
Complaint comments 

Comments

I want all outgoing and recived call history of my number from last 8 months upto toady
My phone not getting signal from 3 days
I had searched for the nerwork manually and found all the other forbidden networks but not Docomo. I Guess the whole problem with selling docomo company to airtel. But these guys should have sent us prior notice.
Its not fair. I have been using the number from 3 -4 year, plz sugges something to recover.
Dear sir, I have to loss my sim card so don't same ID proof.. and how to buy my old number from another ID proof... please tell me sir this number is important to me... how i buy old sim card number to new one.. I want same number but another ID proof...

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