Tata Docomo — deduction of money,but not credited in my mobile | |||
I am justin my no is +91 [protected] on 4th august i recherged through bill desk on 4th august 2014 details mentioned below : Dear Justin Koruthu, Thank you for using your Kotak Debit Card XX0393 for Rs. 251 at TATA DOCOMO-BILLDESK MUMBAI IN on[protected]/12:27:10 Account no XX5468 has been debited for the same. Available balance: Rs.3, 094.96 Combined Available balance: Rs.3, 094.96 The transaction reference No is[protected] but this amount not credited, again i do the same, i got credited details mentioned below 2)Dear Justin Koruthu, Thank you for using your Kotak Debit Card XX0393 for Rs. 251 at TATA DOCOMO CDMA_BD SBIPG IN on[protected]/13:17:33 Account no XX5468 has been debited for the same. Available balance: Rs.2, 843.96 Combined Available balance: Rs.2, 843.96 The transaction reference No is[protected] plz do the needful things as soon as possible Was this information helpful? | |||
|
Tata DoCoMo customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Customer,
We regret for the inconvenience caused to you.
We tried to speak to you personally on your numbers to understand your concerns regarding recharge. However, we are unable to contact you, since the call was not answered. Further we request you to check with the bank for further assistance.
For further assistance we request you to write a mail to [protected]@tatadocomo.com.
Thanks and regards,
Customer Care-Tata Docomo.
We regret for the inconvenience caused to you.
We tried to speak to you personally on your numbers to understand your concerns regarding recharge. However, we are unable to contact you, since the call was not answered. Further we request you to check with the bank for further assistance.
For further assistance we request you to write a mail to [protected]@tatadocomo.com.
Thanks and regards,
Customer Care-Tata Docomo.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
53%
Complaints
9255
Pending
2079
Resolved
4179
+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
View all Tata DoCoMo contact information
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.