[Resolved]  Tata Docomo — Disconnect tata photon

Address:

Aurangabad, Maharashtra, 431001

Date[protected]
To,
Resp.Sir/Madam,
National Consumer Forum

Sub – Tata Photon Internet
I am using internet of Tata Photon Plus since three years. My photon no. is [protected]. Since start I am facing speed problems but I continued to use this device as there was no wired network option for me. Meantime, I tried 3G modem of Tata Indicom twice but that device caused me only financial loss and problems. Then unwillingly I continued Tata photon plus. Speed is problem but second major problem is their billing system.They give you one plan and and when bill comes you just gap at it. So many hidden charges. All big companies do so, you know. Finally I got tired of wasting money and buying their booster, buffer packs, calling their customer care, listening their robot like answers and I decided to discontinue photon plus net for once and all.I gave this information online before a month or so but their billing continued, don’t know how.
Now, I really tired of it and want to disconnect this net.I don’t want to pay for the thing I never used.I too know that big companies are well protected.
Resp.Sir/Madam,
I am so frustrated about this company that I even don’t want to discuss it to their so called customer care.I just want to reduce their so called bill to half and give me two instalments.Their recovery agents call continuously, visit and torture badly.I don’t want to meet them anymore.
I think my request is genuine and reasonable.Kindly do the needful.
You can reach me on [protected] but please by sms only as I don’t want to be troubled again and again.You can understand that this request is genuine.
Thank you.