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Tata DoCoMo

[Resolved]  Tata Docomo — disconnect the wireless phone

Address:Salem, Tamil Nadu, 636006
Website:WIRE LESS

Dear sir,
I want to disconnect the land line no[protected] details given below.
Name:p. S. A. Silks s. K. Venkatesan
Phone no:[protected]
Account no:[protected].
Address:147/57, mariamman koil main road,
Gugai, salem-636006.

Problem is no connection in our area & no clear in line & no services.
So we want disconnect the connection. So, please take acction immediately.
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Jan 20, 2018
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
Dec 09, 2017
Ramnamasi's response Kindly deactivate call forwarding
Dec 14, 2017
Updated by AVK TEXTILES Dear sir,
i want to disconnect the land line no[protected] details given below.
Name:p.S.A.Silks s.K.Venkatesan
phone no:[protected]
account no:[protected]
Verified Support
Dec 15, 2017
Tata DoCoMo Customer Care's response Dear Customer,

Kindly provide us your alternate contact number so that we can get in touch with you and assist you better.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Verified Support
Dec 20, 2017
Tata DoCoMo Customer Care's response We would like to inform you that upon verifying our records we found that cancellation request has already been registered for your number on 15-DEC-2017 with the Service Request number[protected] and the same is under the process. Please find cancellation process mentioned below: 1. Outgoing services of this number will be barred within 72 hours from the day of request registration(19-DEC-2017). 2. Temporary disconnection will happen on the 7th day and billing on the above mentioned connection would stop on the 7th day from the date of cancellation request registered. 3. Your total outstanding amount till date is NIL. 4. The number will get permanently disconnected within 16 days. 5. Your billing cycle is 07th of every month, hence, you will receive final bill on prorate basis post disconnection which will be payable.
Complaint comments 
6 Comments

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Comments

Hi i recharged(06_11_17) last month 120rs/- talk is came 120 .i used in that 14 rs/ remaining 106 is there. iam not used anything in that balance.but suddenly(09_12_17) today they are cutted all money.why what's the reason. i called call center they don't give proper response.
Reply
Tata DoCoMo Customer Care's response, Dec 15, 2017
Verified Support
Dear Customer,

Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and exact location so that we can get in touch with you and assist you better.

Thanks and Regards
Customer Care
Tata DOCOMO.
I am "Rakesh Behera" and i had been to hostel since 1 years. Now i am in mg home and get to knew that my tata docomo sim had been deactivated
Kindly please reactivate it
My number is [protected]
Reply
Tata DoCoMo Customer Care's response, Dec 15, 2017
Verified Support
Dear Customer,

Kindly provide us your alternate contact number and exact location so that we can get in touch with you and assist you better.

Thanks and Regards
Customer Care
Tata DOCOMO.
Tata DoCoMo Customer Care's response, Dec 20, 2017
Verified Support
We regret to inform you that upon checking with our records we have found that the number has been permanently disconnected on dated 16-OCT-2017 10:20AM due to Non Usage greater than 90 days and Balance less than Rs.20/-. Hence, we request you to visit Tata Docomo outlet in order to check the availability of the number.
What the hell is going on with your company from 3 hours I don't have network in my cell phone damit do something otherwise i have to port my SIM card in some other reputed company .If you are no able to run company then sold it
Reply
Tata DoCoMo Customer Care's response, Dec 20, 2017
Verified Support
Dear Customer,

Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and exact location so that we can get in touch with you and assist you better.

Thanks and Regards
Customer Care
Tata DOCOMO.
I hace an active data plan but still my balance is getting deducted every time i use the net. I have lost almost Rs.320 in 2 days.
Reply
Tata DoCoMo Customer Care's response, Dec 20, 2017
Verified Support
Dear Customer,

Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and exact location so that we can get in touch with you and assist you better.

Thanks and Regards
Customer Care
Tata DOCOMO.
Hello sir, this is my Num [protected]. If I call to this number it is forwarding to another Vodafone number. So I could not make any call from my Docomo Num and I could not receive any message also. Kindly help me
Reply
Tata DoCoMo Customer Care's response, Dec 20, 2017
Verified Support
Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Sir,

please unbar outgoing call for number -[protected], Customer is unbale to out going call & unable to any recharges to tata customer

so we requset you please Start Outgoing/ unbar on priroty
Reply
Tata DoCoMo Customer Care's response, Dec 20, 2017
Verified Support
Dear Customer,

Thank you for sharing your details. We have forwarded your concern and will ensure to get it resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

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