[Resolved]  Tata Docomo — discontinuation of my number without any reason

Address:Karnal, Haryana, 132001
Website:Www.tatadocomo.com

I was using tatadocomo sim for last 6 years & recently i got a message from docomo saying i need to submit my documents but i was out of town for some days so couldn't do that later on 10/07/17suddenly my outgoing calls were barred for which when i consulted the customer care they assured me that once i submit the documents everything would be fine. But on 11/07/17 my incoming calls were also barred & my sim was disconnected permanently. And when i consulted tata docomo customer care they told me that they are helpless & i need to get a new connection. I have quoted this number for all my official works plus i am having my account balance. What kind of services are you providing to your customers this is what we get a reward to be your loyal user?
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Aug 20, 2017
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
Verified Support
Jul 20, 2017
Tata DoCoMo Customer Care's response
Dear Customer,

Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and exact location so that we can get in touch with you and assist you better.

Thanks and Regards
Customer Care
Tata DOCOMO.
Complaint comments 

Comments

Sir I kindly request you to get me the last month incoming calls list for my mobile number [protected], because from my sim all the contacts has been erased.So I want to find some important numbers.Please do the needful.Kindly send me the last month incoming calls list for this mail id [protected]@gmail.com

Thanks
gowtham.

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