[Resolved]  Tata Docomo — Dissapointing and Insulting Behaviour Customer Care

I'm verrry much frustrated on the insulting behaviour of your customer care executive. After using your service for such a long period it was really unexpected and unacceptable for which I'm compelled to lodge this complain. God knows from where your customer care executives have grown up such a filthy and cheap attitude !!! I just called to 198 to register a complaint as I was unable to recharge a 3G pack offer through online recharge which I received through an SMS. Some irresponsible guy sitting over there took up the call after I waited more that 5 minutes in the IVR, and told "As we are not receiving any feedback from customer side we are disconnecting the call" !!! And blocked my no for customer care calls !!! Is there somebody dependable in your organization who can resolve my issue ??? Is there anything really logical from your end why should I waste my valuable time for such minor issues which can be resolved in a matter of seconds ?????????? One last thing, PLEASE have a better customer addressing system in place. Regards Arpan Sengupta [protected] (Tata Docomo) [protected] ( Alternate) [protected]@gmail.com