[Resolved]  Tata Docomo — Dive in pop up coming

Address:461001

Hi, I am getting a DOCOMOs Flash alert on my mobile (MOTO G), like "DIVE IN NOW", with OK and CANCEL button. No matter what button is pressed it again pops up. If I click outside the flash alert, within 1 minute it will pop again. I am not able to perform any other task when this happens. It last for at least half an hour. I called Customer Care and they told me like its a setting done from my mobile, like Go to Settings Message Disable Service Msg/ Flash/ anything related. But no such options were available, when I told this they said they are not responsible and can't do anything. Is there any solution for this other than number porting? Please Help. Regards, prajjval
My Cont - [protected]
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Mar 13, 2017
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
Verified Support
Feb 08, 2017
Tata DoCoMo Customer Care's response
"Dear Customer,

Thank you for sharing your details. We have forwarded your concern and will ensure to get it resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO."
Verified Support
Feb 10, 2017
Tata DoCoMo Customer Care's response
Dear Customer,

As per the telephonic conversation had with our team, you have confirmed that your concern regarding flash messages has been resolved. Hence, we are closing your complaint as resolved.

Thanks and Regards,
Customer Care
Tata DOCOMO
Complaint comments 

Comments

Sir by a mustake full step, my tata docomo, sim blocked up and asking for PUK code, but i am attemed 10 time so sim is block, please help my phone number is [protected] and my email I'd is [protected]@gmail.com
Dear Sir,

My name is chandra shekhar and My Tata Docomo prepaid mobile numnber is [protected]. I need call details (outgoing and incoming) for last 10 days.
because some no deleted in my call history by my children and i want no.its very urgent for me so Please send me the details to [protected]@gmail.com

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