Tata Docomo — Even after many request and reminders, still i am getting bill for unused TATA PHOTON.

Address:

Faridabad, Haryana

Dear Officer, I was using TATA photon and from past seven months I am not using the connection. I requested approximately six months back to your representative to disconnect the connection as I was not using. But he replied that after the due payment it will be automatically disconnected. But again I was getting bill for the connection which I was not using. Then suddenly I got a call the due amount is two thousand. Even after lot of discussion with your representative, he said sir I am helpless as the officer who promised you didn't not close your request. He again told to pay complete due payment and after that connection will be discontinued. I also did the payment for INR 2000 where I was not using the bill. Now also I am getting the SMS that my payment is due. This is simply harassing public. I got the connection just by believing TATA brand. Now due to this harassment I am disturbed a lot. It is unethical and the good name of TATA in our family got spoiled due to few of your employees. You have the facility to check when the below said connection was used last. From that you can understand the fact clearly. I hope somebody will take professional responsibility to close the connection from TATA by seeing this message. TATA Photon no. [protected]. Thanks & regards, Gopinath