[Resolved] Tata Docomo — Fake information about plan 650 unlimited

tatay

from Mumbai, Maharashtra

Address:

Pune, Maharashtra

I took Photon at that time executive told me Plan 650 it is Unlimited, after 3GB used speed will be slow. but it is totally fake after 3GB Used we can't Use Net.
we will face one msg that " No internet connection" it means we can use only 3GB in RS. 650. not Unlimited.

I call to Executive he was speaking again and again, Sir you take booster plan.
we have no option on that because you have used 3GB Data.

But I told him what is meaning o[censored]nlimited Plan
He told that they don't have any answer.
plan 650 is not Unlimited it is limited plan

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Oct 20, 2016

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2016

Tata DoCoMo Customer Care's response Dear Customer,
Kindly provide us your 10 Digit Tata Photon number, your alternate contact number and exact location so that we can get in touch with you and assist you better.
Thanks and Regards
Customer Care
Tata DOCOMO.

Verified Support

Sep 19, 2016

Tata DoCoMo Customer Care's response Dear customer,
As you have still not shared your contact details we assume that your issue is resolved, in case you have any further queries /issues you can mail us at [protected]@tatadocomomarketing.com
Thanks and regards,
Tata Docomo,
Customer care