Tata Docomo — False postpaid connection

vasu081990

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

We received a letter from DOCOMO stating that we have opted for a postpaid connection. But we never opted for any kind of postpaid connection from DOCOMO. The address was partially correct but there's no one by that name residing at our residence.

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Comments

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear customer,

Dear Customer,

Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you.

Thanks and Regards
Customer Care
Tata DOCOMO.

vasu081990

from Bengaluru, Karnataka

Hi,

The 10 digit Tata DOCOMO number for which the connection has been obtained is [protected].
My alternate contact No. - +91-[protected] and my e-mail id is [protected]@gmail.com.

Thanks.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

As per our discussion over the call, regarding connection, it was confirmed by you that your problem has been resolved.

For further assistance, drop an email at [protected]@tatadocomo.com.

Thanks and Regards,
Customer Care
Tata Docomo.