[Resolved]  Tata Docomo — False service and Bill

Address:Bangalore, Karnataka, 560029

My plan was for 20GB monthly with 7MBPS speed promised and I hardly use 1GB or 2GB a month too when needed with the worst speed than expected and promised from Company. If I can regularly pay a monthly bill of rs1000 plus every month without fail, I didn't find any reason why I wont be paying the genuine bill. I have lodged many cases in past with service and speed issue but all these guys were interested in was monthly timely bill payment even though the issue is not resolved and customer is not given the proper service for what he is paying.

But this is a sheer case of cheating and fraud from Tata companys end harassing the customer with false promise of speed and not resolving the issues on time due to which I lost many official assignment and my business unit revenue was hit, which is in thousands dollars, which is just because of the worst internet speed.
Now the bill is not genuine and forcefully being put on me though my issues were not resolved and I didnt used the services or internet if someone can check my usage for the number and I have business revenue loss and I was mentally harassed due to bad service and speed provided from the companies end.

Now I am getting legal notice which seems to be another trap and fraudalent activity from the company, when a costumer is suffering and cheated no one comes forward but when then company want to recover they will impose all sort of rules. If still the company want to go ahead for legal proceeding I too challenge them in court for the compensation of the mental harassment due to business loss which wan mainly due to worst internet speed during the major companies assignment.

Account No :[protected]
Outstanding :2405/-
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May 12, 2017
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
Verified Support
Mar 30, 2017
Tata DoCoMo Customer Care's response
Dear Customer,
Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and exact location so that we can get in touch with you and assist you better.
Thanks and Regards
Customer Care
Tata DOCOMO.
Mar 30, 2017
Updated by Kumar_Ravi
TATA Photon number [protected]. Dongle for 3G. You can reach me at [protected]@hotmail.com. Bangalore.
Kindly let me know the status of this account, why this has not been deactivated and why the bill is there though I have not used the services, kindly check the internet usage on this number.
Verified Support
Mar 31, 2017
Tata DoCoMo Customer Care's response
Dear Customer,
Thank you for sharing your details. We have forwarded your concern and will ensure to get it resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
Apr 04, 2017
Updated by Kumar_Ravi
Please find the attached Email response. The aforesaid account shall be closed on the payment of full and final settlement payment of 405/- kindly update the same in your records.

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