[Resolved] Tata Docomo — False service and Bill | |||
My plan was for 20GB monthly with 7MBPS speed promised and I hardly use 1GB or 2GB a month too when needed with the worst speed than expected and promised from Company. If I can regularly pay a monthly bill of rs1000 plus every month without fail, I didn't find any reason why I wont be paying the genuine bill. I have lodged many cases in past with service and speed issue but all these guys were interested in was monthly timely bill payment even though the issue is not resolved and customer is not given the proper service for what he is paying. But this is a sheer case of cheating and fraud from Tata companys end harassing the customer with false promise of speed and not resolving the issues on time due to which I lost many official assignment and my business unit revenue was hit, which is in thousands dollars, which is just because of the worst internet speed. Now the bill is not genuine and forcefully being put on me though my issues were not resolved and I didnt used the services or internet if someone can check my usage for the number and I have business revenue loss and I was mentally harassed due to bad service and speed provided from the companies end. Now I am getting legal notice which seems to be another trap and fraudalent activity from the company, when a costumer is suffering and cheated no one comes forward but when then company want to recover they will impose all sort of rules. If still the company want to go ahead for legal proceeding I too challenge them in court for the compensation of the mental harassment due to business loss which wan mainly due to worst internet speed during the major companies assignment. Account No :[protected] Outstanding :2405/- Was this information helpful? | |||
May 12, 2017 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. Verified Support Mar 30, 2017 Tata DoCoMo Customer Care's response Dear Customer, Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and exact location so that we can get in touch with you and assist you better. Thanks and Regards Customer Care Tata DOCOMO. Verified Support Mar 31, 2017 Tata DoCoMo Customer Care's response Dear Customer, Thank you for sharing your details. We have forwarded your concern and will ensure to get it resolved soon. Thanks and Regards, Customer Care Tata DOCOMO. | |||
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