[Resolved] Tata Docomo — forced charges without permission.

[Resolved] Tata Docomo — forced charges without permission.

S Shubham Monga from Delhi, Delhi

Company charged rs96 for a value added service of fun bazaar games without any permission and action of the customer. There is neither any source to be tracked from where this charge originated and nor any kind of message, call or notification to take consent before activating. The only solution they are offering is to stop service but no refund will be given. The customer care seems to be busy and there is no option to contact customer care executive. This is an irrelevant charge and reflects badly on the trustworthiness of the company. +1 photos Was this information helpful? No (0) Yes (0)
Sep 28, 2017 Complaint marked as Resolved They reversed the charges. Tata DoCoMo customer support has been notified about the posted complaint. Verified Support Sep 07, 2017 Tata DoCoMo Customer Care's response Dear Customer, Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and exact location so that we can get in touch with you and assist you better. Thanks and Regards Customer Care Tata DOCOMO.
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Firoj An

from Bengaluru, Karnataka

My Tata Photon no[protected].I put this no in safe custody. As per the customer care if i want to use this photon no then i have to put the request for reactivation other wise its automatically close. When safe custody period was completed they automatically activated this no even i am not put any request.

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FIroj
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