[Resolved]  Tata Docomo — fraud - tata docomo

Address:Mumbai City, Maharashtra, 400051

Such a fraud TATA DOcomo Company is.

At the time of issuing these connections to us, the salesperson assured that the numbers can be transferred without any hassles which was a false promise. It is really pathetic to know that after taking the connections we are informed by the customer service/ relationship manager that such thing is not possible. TATA company just showed false pictures of good & clutter free services which have proved to be completely wrong. We are terming such behavior as a fraud TATA end because even after repeated requests/emails ([protected]@gmail.com) and other communications, our lines are not shifted from Fort to BKC office even after 2 months of issuance.

Spoke with Vicky Sood, Rajesh, Mahesh, Shreenivas (retention department)

We have shared these numbers in all our business contacts, hence it is not feasible for us to again change and give them new numbers.
Our business partners are finding it difficult to reach us for their business needs for which we are incurring considerable loss consistently just because we have been falsely promised from TATA end with regards to shifting connections with any issues.

Below mentioned are the lines which we have been using as our business contact numbers for our office

1 TATA Telephone + Internet :[protected]

2 TATA Telephone + Internet :[protected]

3 TATA Telephone + Internet :[protected]

4 TATA Telephone + Internet :[protected]

Regards,
Urjah Patni
Auditrac Engineering Company
[protected]
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Sep 18, 2017
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
Verified Support
Aug 16, 2017
Tata DoCoMo Customer Care's response
"Dear Customer,

Thank you for sharing your details. We have forwarded your concern and will ensure to get it resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO."
Complaint comments 

Comments

I received call from Ranjit Saxena, he told me that he is calling from TATA Docomo (Delhi Office).
He wanted Bank Details (Card Number, Expire Date, CVV Number) to create 50rs chalan and promised me that i will get 2 months internet free.
i dont understand when all banks have declared that not to give any bank details to anybody, how can TATA ask us for such things.
Please disable the dive in popups on my screen. I have attached a screenshot regarding the same.

My cell number: [protected]

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