Tata Docomo — Fraudly deducted 3g data balance

Address:Satna, Madhya Pradesh

I had a 1 GB 3g recharge yesterday on my tata Docomo number. Today morning I checked the data balance left and found to be 769 mb 3g data left. After one hour or so of browsing through my smart phone my whole 769 mb data balance was deducted. I didn't download this much data and technically 769 mb downloading in one hour is not possible. The company fraudantly deducted my 3g balance and customer care is not properly responding to my query and complaint. These kind of fraud is been done to lot of others customers as well. I want my 3g data back. Tata Docomo is such a reputed telecom company in the country and I have been its consumer from last 5-6 years. I had never faced such issue. I am very disappointed by your service you can not cheat like this.
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Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

Kindly provide us your 10 Digit Tata Docomo number, your alternate contact number and email ID so that we can get in touch with you.

Thanks and regards,
Customer Care
Tata Docomo
Dear Customer,

Since we have not received any details from your end, we assume that your issue has been resolved. In future, should you require any assistance, we request you to call Tata Photon helpline on[protected].
Alternatively you can also mail us your concern at [protected]@tatadocomo.com.

Thanks and Regards,
Customer Care
Tata Docomo

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