Tata Docomo — Harassment for non-payment of bills for connection which has been disconnected | |||||
I have been using Tata Photon dongle for Internet connection and I have informed them about disconnecting in July '15 due to poor customer care services and Net connection. In spite of this, I have been getting bills due up to Sep'15 for which I have not been using their services. Now I have received a court notice for appearing in court based on the complaint from Tata Tele Services. Find attached mail which has been sent to Tata Tele services and also their mails stating that the connection has been disconnected from July. Was this information helpful? | |||||
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Tata DoCoMo customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Dear Customer,
We sincerely apologize for the inconvenience caused to you. We will ensure to provide you with the best of services going forward.
Please be informed that the Photon connection [protected] has been disconnected permanently on 24-OCT-15 due to payment not received and internet services for your account was stopped on 24th AUG 2015.
Kindly note that your current outstanding is Rs. 2906 which is the sum of 4 bills dated 07-JUN-2015 Rs. 941, dated 07-JUL-2015 Rs. 941, dated 07-AUG-2015 Rs. 969 and dated 07-SEP-2015 Rs. 55.
Regards,
Customer Care,
Tata Docomo
We sincerely apologize for the inconvenience caused to you. We will ensure to provide you with the best of services going forward.
Please be informed that the Photon connection [protected] has been disconnected permanently on 24-OCT-15 due to payment not received and internet services for your account was stopped on 24th AUG 2015.
Kindly note that your current outstanding is Rs. 2906 which is the sum of 4 bills dated 07-JUN-2015 Rs. 941, dated 07-JUL-2015 Rs. 941, dated 07-AUG-2015 Rs. 969 and dated 07-SEP-2015 Rs. 55.
Regards,
Customer Care,
Tata Docomo
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Thank you for sharing the details. Our service team will reach out to you asap.
Regards,
Customer Care,
Tata Docomo