Tata Docomo — I am complaining about email service provided on server vsnl.com

Address:

Delhi Road, Bahalgarh, Sonipat, Haryana, 131021

Dear sir / madam,

This is regarding my vsnl a/c [protected]@vsnl.com in the name of mr. Vimlesh jaju. I am not able to send or receive any emails on this email id. I am facing this problem since 9th may. Everything was working fine before. I am not receiving any emails even on webmail. When i send an email to [protected]@vsnl.com from any other id, i am getting the below bounce back error message -

"failed recipient: [protected]@vsnl.com reason: remote host said: 554 5.7.1 : recipient address rejected: user is suspended 5.7.1 please see http://support.mailhostbox.com/email-administrators-guide-error-codes/ for explanation of the problem."

I am not able to receive emails even on my microsoft outlook. I have been calling the customer care number regularly but the phone numbers given on the website does not exist. I have been using this email id for more than 20 years now and it was really very surprising at the level of service. I am really facing a problem since this is my official id and since i am not receiving emails, this is hampering my business immensely. I look forward to hearing from you as soon as possible. I appreciate your immediate action to my request. Thanks & regards,

Amit

[protected]@vimlesh.com