[Resolved] Tata Docomo — improper data balance | |||
sir i have recharged with rupees 197RS for 3GB 2G net pack for my number [protected].but i got 2.25GB when i asked the customer care he told that they had revised the packages but i didn't got any previous information about it.If they had changed it then they must have to inform us through message.After recharging its like cheating to the customer because this only what others will do.i want my money or remaining Mb back.i was happy with docomo service but after this incidend i think i have to change my service provider. please reply fast.my recharge date is 22/12/2014. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Dear Customer,
This is with reference to your complaint regarding recharge benefits for your Tata Docomo connection number. At the outset, we sincerely regret the inconvenience caused to you
In this regards, we would like to inform you that the benefit of Rs. 197/- has been revised and you will receive 2.25 GB data with 28 days validity and you have been already credited with the benefits.
For any assistance mail us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo.
This is with reference to your complaint regarding recharge benefits for your Tata Docomo connection number. At the outset, we sincerely regret the inconvenience caused to you
In this regards, we would like to inform you that the benefit of Rs. 197/- has been revised and you will receive 2.25 GB data with 28 days validity and you have been already credited with the benefits.
For any assistance mail us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo.
sir I last recharged my number on[protected] with rs 197 plan . I got reminding message from you that I should recharge by[protected], but by[protected] my mobile balance was showing nil. causing me lots of trouble . this is nothing other than cheating. pls refund my balance
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We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.