Tata Docomo — Internet usage | |||||
I am using tata photon plus prepaid dongle (photon no [protected]) for quite some time. but on[protected] i recharged my account for 2.5 gb (rs 465). but while working on 14th july the next internet was very slow. i gave up working thinking the server must be down. but today also there was no connection. i called the toll free number [protected] and the operator told me all my data was consumed. Please note that i did not use the data. i normally use khan academy and it does not use much data. my monthly usage is hardly 2 to 3gb. I suspect data theft. can you provide me the names of sites / internet activities for which my data was consumed on 14th july 2016. I am worried about the security of internet connection and please inquire into the matter. Was this information helpful? | |||||
Tata DoCoMo customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
Dear Customer,
As per the conversation had with our team, we regret the inconvenience caused to you. In this regard, we would like to inform you that a complaint has been registered vide docket number PBR12377375 regarding data balance depletion concern, the same will be resolved soon. Kindly bear us in the interim.
Thanks and regards
Customer Care
Tata DOCOMO
As per the conversation had with our team, we regret the inconvenience caused to you. In this regard, we would like to inform you that a complaint has been registered vide docket number PBR12377375 regarding data balance depletion concern, the same will be resolved soon. Kindly bear us in the interim.
Thanks and regards
Customer Care
Tata DOCOMO
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We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.