Tata Docomo — Internet usage changes | |||
My sister is using TATA Docomo for last 6 months. She got new android mobile. She not at all used internet in her mobile and she does not know how to use it. But they changed 450+ for internet changes. I called to customer care and they are telling they have some automatic disconnection for internet if internet is idle for 30mins, if they connect again then only it will connect and use the internet. So they will not change the amount. Was this information helpful? | |||
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Tata Docomo customer support has been notified about the posted complaint. | |||
 5 Comments | |||
Comments
Dear customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,
We tried to speak to you personally over the call, to understand your concerns regarding billing. However, we are unable to contact you, since your call was not answered.
We request you to provide your alternate contact number along with the feasible timings to contact you.
For further assistance, write us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo.
We tried to speak to you personally over the call, to understand your concerns regarding billing. However, we are unable to contact you, since your call was not answered.
We request you to provide your alternate contact number along with the feasible timings to contact you.
For further assistance, write us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo.
Team,
Hope you tried to reach me one at a time while driving. Can not you try to reach the customer one more time? If I am giving a number portable to DOCOMO, customer care people are calling the customer until they pick the call!!! Why can not try to reach me second time?
I will available any time if I am not driving, so reach me in the same number. If not pick the call, try after 15mins.
Thanks,
Prasanna
Hope you tried to reach me one at a time while driving. Can not you try to reach the customer one more time? If I am giving a number portable to DOCOMO, customer care people are calling the customer until they pick the call!!! Why can not try to reach me second time?
I will available any time if I am not driving, so reach me in the same number. If not pick the call, try after 15mins.
Thanks,
Prasanna
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Tata DOCOMO.