[Resolved]  Tata Docomo — Issues with postpay connection activation

Address:

Chennai, Tamil Nadu

I have recently ported to TATADOCOMO postpay connected. But since my billing address is little away from Chennai city my outgoing is barred after a week. I tried to reach cust care multiple times no use. Got this issue escalated to Appellate but they gave a worst solution to get changed to prepaid. My first question is why would I get converted to prepaid when I was a old prepaid customer. No use of it. This is the last requested ID[protected]. In the first place they should have not activated my connected if they are not able to do service outside chennai. In that case I would have ported to a different network or stayed back in the same network without getting my calls barred. I have also raised a grievances to Mr.Elango Thambiah. waiting for a positive reply.