Tata DoCoMo Mangalore — Not getting request about migrate to prepaid from postpaid | |
Sir. Iam working in reserve police having lot of hurry job, Yesterday I have submitted documents to prepaid from postpaid. After some hour a rakesh from docomo office called and canceled my request on verbal communication. Inspite I never told to cancel, he take called the request.
Please forward the documents to activate as prepaid for my number [protected] Was this information helpful? | |
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Tata DoCoMo customer support has been notified about the posted complaint. | |
 2 Comments | |
Comments
Dear Customer,
We tried to speak to you personally on your number to understand your concern. Unfortunately our multiple attempts in establishing a contact with you have failed. We are sorry for the inconvenience caused to you and we assure you that your problem is being addressed. As per your mail, we would like to inform you that we have registered your concern regarding delay in postpaid to prepaid migration with the docket number[protected] and the resolution time for the same is 10-NOV-2015 15:00 PM. Kindly bear with us in the interim. Please save your docket number in case of any requirement for reference.
Regards,
Customer Care,
Tata Docomo
We tried to speak to you personally on your number to understand your concern. Unfortunately our multiple attempts in establishing a contact with you have failed. We are sorry for the inconvenience caused to you and we assure you that your problem is being addressed. As per your mail, we would like to inform you that we have registered your concern regarding delay in postpaid to prepaid migration with the docket number[protected] and the resolution time for the same is 10-NOV-2015 15:00 PM. Kindly bear with us in the interim. Please save your docket number in case of any requirement for reference.
Regards,
Customer Care,
Tata Docomo
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Regards,
Customer Care
Tata Docomo