[Resolved] Tata Docomo — Mental harassment

Shimpy Chhabra

from Raipur, Chhattisgarh

Address:	New Delhi, Delhi, 452001
Website:	www.tatadocomo.com

All of a sudden I received a call around 4:30 pm from Tis Hazari, Delhi, a lady being so rude and scaring me pay the amount before 5:20 pm as Tata Docomo has filed a case against me. Also, a legal notice has been generated. Whereas, before this call I never received any information or warning. I was never informed before that I was liable to pay Rs. 348/-
Also, I asked that lady if i can get the bill details for this pending amount of Rs. 348/-, she clearly refused and said "NO, YOU CANNOT GET"
I had paid the complete pending amount when I went Tata Docomo Office to transfer my number from postpaid to prepaid. The person there informed me it will take 7 days to transfer the number and you will have to pay the bill depending on your usage of the following seven days.
Tata Docomo has really given me a great mind breakdown yesterday. I was in the office and was unable to go to the Tata Docomo office. I did not have my debit card with me, unfortunately. I want a compensation for this. Tata Docomo must know how to treat its customers. I read the same kind of issues facing many people.

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Apr 15, 2017

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

Mar 10, 2017

Updated by Shimpy Chhabra I want it to be resolved as soon as possible with the appropriate compensation. Also, I want to be notified at the earliest.
email- [protected]@gmail.com

Verified Support

Mar 14, 2017

Tata DoCoMo Customer Care's response "Dear Customer,
Kindly provide us your contact number, your alternate contact number and exact location so that we can get in touch with you and assist you better.
Thanks and Regards
Customer Care
Tata DOCOMO.