Tata Docomo — misguide and balance reduction | |||
helooo sir, i m upendra kumar ray and my tata photon no [protected] . i have taken tata photon befor three month according to plan 10 gb data is creadit at the purchase time and 1 gb data would be creadit at each month upto 4 times but whenever i called to customercare they told me i[censored] reacharged above 250 then your 1 gb data will be creadit and i have recharged with 299 but 1 gb tata will not creaded and now i m talking to customercare they told me that your data will not creadit becouse u will have to minimam recharged with 375 as wall as ur all extra data lost deu to miniman recharge . it is kind of cheat from customer so finally i have to humble request to you that plese take a right action on this case and try to refund my data as well..For evidence u can check my previous call details... Best Regards Upendra kr. ray ([protected]) Was this information helpful? | |||
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Tata Docomo customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Mr. Ray,
As discussed over the call, we would like to inform you that your complaint has been taken vide docket number PSMR12083068 and the expected resolution date is 12-NOV-2013 07:31 PM.
You can also email us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer care,
Tata Docomo.
As discussed over the call, we would like to inform you that your complaint has been taken vide docket number PSMR12083068 and the expected resolution date is 12-NOV-2013 07:31 PM.
You can also email us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer care,
Tata Docomo.
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