Tata Docomo — MNP process not done | |||
Dear team, I want to MNP from Vodafone to DOCOMO of this no. [protected] and submitted required document at Shivaranjani, Ahmedabad Gujrat outlet on dated 29/10/2014/ after 10 days process not done and customer care said that request rejected due to wrong verification but i am not received any verification call from docomo so how can team said that verification wrong found. Still i am follow up taken with daily and also mail send to customer care but not action taken. please help me. regards, Jitendra [protected] Was this information helpful? | |||
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Tata DoCoMo customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Mr. Jitendra,
We regret for the inconvenience caused to you.
As per our discussion over call, we request you to visit the outlet where you have submitted your documents for further assistance.
Further, your feedback regarding customer care service would definitely be given to all concerned departments to ensure increased proactiveness and will help us to provide better services.
For further assistance we request you to write a mail to [protected]@tatadocomo.com.
Thanks and regards,
Tata Docomo.
We regret for the inconvenience caused to you.
As per our discussion over call, we request you to visit the outlet where you have submitted your documents for further assistance.
Further, your feedback regarding customer care service would definitely be given to all concerned departments to ensure increased proactiveness and will help us to provide better services.
For further assistance we request you to write a mail to [protected]@tatadocomo.com.
Thanks and regards,
Tata Docomo.
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Customer Care
Tata DOCOMO.