Tata Docomo — Non-issue of smart sim

Address:Jabalpur, Madhya Pradesh, 482001
Website:CONSUMER COMPLAINTS

Sir, I am a customer of tata docomo and recently (last week) I had went to the office at jabalpur near krishna hotel for obtaining a new smart SIM. But the person manning the office at jabalpur(the person sitting near the entrance) was very rude and was insisting that the other SIM which was working with me to be ported into tata docomo, but I denied. When I asked for issue of smart SIM he was reluctant and said that the SIM is not in my name and asked for the amount of recharge last done It is kindly requested that such kind of persons may not be posted in customer care service which will bring dis-repute to the company. With great pain I intimate that I am now not interested to maintain the tata docomo SIM.
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Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

Kindly provide us with your 10 Digit Tata Docomo number, your alternate contact number and email ID so that we can get in touch with you.

Thanks and regards,
Customer Care
Tata Docomo.
Dear Customer,

Since we have not received any details from your end, we assume that your issue has been resolved. In future, should you require any assistance, we request you to call Tata Docomo helpline on[protected] or visit the live chat link: http://c1web1.saas.talismaonline.com/chatc1/tatadocomo.html Alternatively you can mail us your concern at [protected]@tatadocomo.com.

Thanks and regards
Customer Care
Tata Docomo

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