Tata Docomo — NOT ACTIVATION OF MY OUTGOING CALLS | |||
Dear Sir/Madam, with reference to above, i am working as Manager Finance and Accounts in Bangalore and i am qualified CA. i have ported from Vodafone to Docomo from Jan 2015 onwards and out going calls facillity has been barred from 10.03.2015 onwards because of non payment of last bill of previous service provider. since i have not recived the bill same was not being paid . i came to know about old due amount on 10.03.2015 and same was paid on 10.03.2015 @ 1.38 PM. payment reference has been shared with both vodofone and Docomo. even after sharing the details, my outgoing calls were being barred. I have only one contact no and from past two days. i have called Docomo customer care many times but my problem has not been resolved. i am really fed up with docomo. kindly look into it. Was this information helpful? | |||
 3 Comments | |||
Comments
Dear Sir/Madam, with reference to above, i am working as Manager Finance and Accounts in Bangalore and i am qualified CA. i have ported from Vodafone to Docomo from Jan 2015 onwards and out going calls facillity has been barred from 10.03.2015 onwards because of non payment of last bill of previous service provider. since i have not recived the bill same was not being paid . i came to know about old due amount on 10.03.2015 and same was paid on 10.03.2015 @ 1.38 PM. payment reference has been shared with both vodofone and Docomo. even after sharing the details, my outgoing calls were being barred. I have only one contact no and from past two days. i have called Docomo customer care many times but my problem has not been resolved. i am really fed up with docomo. kindly look into it.
Reply
Dear Customer,
Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you and assist you better.
Thanks and Regards
Customer Care
Tata DOCOMO.
Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you and assist you better.
Thanks and Regards
Customer Care
Tata DOCOMO.
Dear customer,
As you have still not shared your contact details we assume that your issue is resolved, in case you have any further quires /issues you can mail us at [protected]@tatadocomomarketing.com
Thanks and regards,
Tata Docomo,
Customer care.
As you have still not shared your contact details we assume that your issue is resolved, in case you have any further quires /issues you can mail us at [protected]@tatadocomomarketing.com
Thanks and regards,
Tata Docomo,
Customer care.
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