Tata Docomo — On recharge issue | |||
When i checked my best offers from my Tata Docomo Sim... (as i do usually before recharging).. it showed 1GB 3G in 99rs. ( i have recharged this offer previously too but on my another tata docomo sim). When i recharged that offer of 99rs.. i just got 512mb.. concerned i called customer care and then they said that extra benefits will be added within 48 hours. After 48 hours i contacted customer Care again as i didnt received my benefits. So they said there were some problems.. ( their best offers were updating) and that offer was not valid on my sim. But if the offers were updating then why did they shown that offer. I have screenshot of that offer.. it had never happened previously.. this is the first time docomo has cheated.. I have something same complaint with idea too and i have proof(screenshot) of it too. Was this information helpful? | |||
|
Tata DoCoMo customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
Dear Customer,
We regret the inconvenience caused to you. In order to investigate the issue, kindly provide us your Idea mobile number and alternate contact number reply with. You can also visit our website, www.ideacellular.com or contact 198 from your Idea mobile.
Thanks & Regards,
Customer Care, Idea Cellular
We regret the inconvenience caused to you. In order to investigate the issue, kindly provide us your Idea mobile number and alternate contact number reply with. You can also visit our website, www.ideacellular.com or contact 198 from your Idea mobile.
Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,
We deeply regret the inconvenience caused to you. In order to investigate the issue, kindly provide us your Idea mobile number and alternate contact number reply with. You can also visit our website, www.ideacellular.com or contact 198 from your Idea mobile.
Thanks & Regards,
Customer Care, Idea Cellular
We deeply regret the inconvenience caused to you. In order to investigate the issue, kindly provide us your Idea mobile number and alternate contact number reply with. You can also visit our website, www.ideacellular.com or contact 198 from your Idea mobile.
Thanks & Regards,
Customer Care, Idea Cellular
Dear customer,
As you have still not shared your contact details we assume that your issue is resolved, in case you have any further quires /issues you can mail us at [protected]@tatadocomomarketing.com
Thanks and regards,
Tata Docomo,
Customer care.
As you have still not shared your contact details we assume that your issue is resolved, in case you have any further quires /issues you can mail us at [protected]@tatadocomomarketing.com
Thanks and regards,
Tata Docomo,
Customer care.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
53%
Complaints
9255
Pending
2079
Resolved
4179
+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
View all Tata DoCoMo contact information
Kindly provide us your 10 Digit Tata Docomo number, your alternate contact number and email ID so that we can get in touch with you.
Regards,
Customer Care
Tata Docomo