Tata Docomo — outgoing call is stopped after converting postpaid to prepaid.

Address:Panchkula, Haryana, 134113

My outgoing calls facility is stopped from 2 months. I have converted my number [protected] from postpaid to prepaid. I have paid the remaining bill. But outgoing is stopped. Please help me. It's stopped from 2 months. There is no store in my city. Where I need to go? What I need to do? My email id is [protected]@gmail.com please resolve my problem as soon as possible.
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My sim with no.[protected] is locked with puk code
My tata docomo sim number [protected] was not in use for a while and now when i inserted it in my mobile phone then it says sim is not registered on network and i am not able to call even to the customer care number.kindly rectify this issue.

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