[Resolved] Tata Docomo — postpaid bills

Satz11

from Shoranur, Kerala

Address:

600039

Hi,
This is sathish kumar. R

As i am using tata docomo postpaid number..[[protected]]
Past two month, i am facing problem of monthly bills charges & bill amount

They generated & charges of the bill has been wrong & its double.. So i complaints against the bills but they didn't respond well in the customer care
Kindly solve my problem

Regards
Sathish kumar. R
[protected]
Anto. [protected]@gmail.com

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Dec 17, 2017

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

Verified Support

Nov 14, 2017

Tata DoCoMo Customer Care's response Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.

Verified Support

Nov 16, 2017

Tata DoCoMo Customer Care's response We tried to reach you at your number, however the number was not reachable. We would like to inform you that we have cross checked with our records and found the you have been charged correctly as per the data usage and tariff rate, we couldn?t found any discrepancy on the same. Further, an adjustment of Rs.590/- was already provided and further adjustment is not applicable. Your outstanding amount is Rs.1163/-. We request you to clear the same for service restoration.