Tata Docomo — postpaid mobile

I have used a tata docomo postpaid mobile number ([protected]) which is under the plan gsm elegant plus 299 with total sum of 353 rs monthly charges.
On 5th september 2017 i have decided to port the network to jio which was activated on 23rd september 2017.
Previously for the period of 05/07/17 to 04/08/17 i just paid 353 rs as one month bill. But for the period after i opt to port that is from 05/09/17 to 22/09/17 they generated the bill amount rs.538 due.
Without any intimation to me they charged as this much for 17 days and there is no proper explanation given to me about the change of plan.
Now please file a complaint against them for charging this amount and not explaining or intimating about the post paid plan.
Now they are even sending me a legal notice for recovery of the bill amount.
Please guide me in this and i have all the proofs about their billings.
Was this information helpful?
No (0)
Yes (0)
Tata DoCoMo customer support has been notified about the posted complaint.
Complaint comments 

Comments

Please change my number [protected] from post paid to prepaid immediately. I am available on [protected]@gmail.com.
Looking forward to a quick responses.
Regards
Mohammed Zaman.
I am not getting OTP for bank transaction, I could not able to make any transaction.
My sim has been blocked and I missed very important contacts and everything I have in it. Please solve my issue as Soon has possible. [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata DoCoMo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    9255
    Pending
    2079
    Resolved
    4179
    Tata DoCoMo Phone
    +91 42 2646 2966
    Tata DoCoMo Address
    2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
    View all Tata DoCoMo contact information