[Resolved]  Tata Docomo — Postpaid to prepaid procedure

Address:Mumbai City, Maharashtra

The docomo people god knows wats wrong I applied fr post paid to prepaid procedure 15 days backinwhich dey asked me to submit the document twice cz of sme of der issues.. were dey said in 7days d procedure vl b carried out bt aftrn 7 days also it dint get started.. I called customer care n asked him to do it as early as possible which he said by 20th April it vl b done n vl get a call about it.. I gt a call bt dey saying again have to submit d document cz of der issue... Very much annoyed.. Bad response n service from TATA DOCOMO...n cz of it m nt gonna pay d bill generated during dis procedure days.. N happy to port n get rid of dis issues
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Aug 8, 2021
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

Kindly provide us with your 10 Digit Tata Docomo number, your alternate contact number and email ID so that we can get in touch with you.

Thanks and regards,
Customer Care
Tata Docomo.
[protected]@gmail.com
Give me your email address so dat posting here I vl mail uh my number

DoCoMo — Sim card not activated

I bought a new Docomo sim card three days back.but it has not been activated yet.I have submitted all the documents to the distributor.pls do solve my problem asap...my num: [protected]
Dear Boo...,

Kindly provide your contact details to help us assist you further.

Regards,
Customer Care
Tata Docomo
Dear Dhakshuu,

We have received your complaint and we will ensure it is resolved soon.

Thanks and regards,
Customer Care,
Tata Docomo.
Dear Dhakshuu,

We tried to speak you personally on your number. However, the same was not possible as the number was switched off. We would like to inform you that as per our records your number has been activated on 18-APR-2016 08:29AM and you are availing the services on the number. However, if you have purchased a new connection hence revert with the 10-digit Tata Docomo number for better assistance.
Dear Boo...,

Since we have not received any details from your end, we assume that your issue has been resolved. In future, should you require any assistance, we request you to call Tata Docomo helpline on[protected] or visit the live chat link: http://c1web1.saas.talismaonline.com/chatc1/tatadocomo.html Alternatively you can mail us your concern at [protected]@tatadocomo.com.

Thanks and regards
Customer Care
Tata Docomo

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