Tata Docomo — recharge not done to my mobile no. [protected]

Address:	Kolkata, West Bengal, 700078
Website:	www.consumercomplaints.in/new_complaint

Dear sir,
Kindly note that on 26th of december i have recharged 2 times with rs. 69/- to my no. [protected] through mobile app. Amount debit from my account but recharge not done. Please refund my money asap. Transaction details attached. I have contact with google pay for this matter, they told contact with tata docomo. After that i have contact with them over mail they told "we would like to inform you that we are unable to process your request regarding recharge related. As per your concern you have been made this recharge through indiaideas application. Indiaidea application is a third party application. Hence, we request you to kindly contact indiaidea application for further assistance." please refund my money.

Best regards
Gopal pal
[protected]