Tata Docomo — Recharged 69 rs. not credited | |||
I had rechrged my tata dockomo mobile number [protected] on 02.06.16 rechrged amt rs. 69 debited online from my SBI Bank account, also messaged received about on my mobile but while trying to telephone the message i heared that showing 0 balance in my account. So i m asking about the recharge of 69 which i had made, where that amount gone. Please help me. Was this information helpful? | |||
Tata DoCoMo customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Customer,
As per the conversation had with our team, we would like to inform you that, upon verifying our records the recharge of RC 69 has been successfully done on your number on[protected] at 09.10AM credited with the benefit of all local mobile calls 30p/min and STD mobile calls 35p/min for 84 days. Hence, there is no discrepancy on your account.
Regards,
Customer Care
Tata Docomo
As per the conversation had with our team, we would like to inform you that, upon verifying our records the recharge of RC 69 has been successfully done on your number on[protected] at 09.10AM credited with the benefit of all local mobile calls 30p/min and STD mobile calls 35p/min for 84 days. Hence, there is no discrepancy on your account.
Regards,
Customer Care
Tata Docomo
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We have received your complaint and we will ensure it is resolved soon.
Thanks and regards,
Customer Care,
Tata Docomo.