[Resolved]  Tata Docomo — requested for lost retailer sim[protected]

Address:620023

I lost my duel sim phone with recharge retailer sim (Vodafone & tata docomo 7 years)
30.06.2017 friday my vodafone balance rs 5400, tata docomo balance rs 1800. I got new vodafone sim with balance on 01.07.2017 and i started recharge 03.07.2017
Still i am not get docomo retailer sim i am asking tsm, csm no response they are telling sim is not in your name not in my address.

In 7 years more than 7 or 8 dealers are change. When i received sim before i gave my proof and photo in 7 years i gave 3 times. How is it possible my tata docomo [protected] is other person name.

Kindly i request you to please advise trichirappalli tamilnadu zone office issue my retailer sim with balance 1800
Thanking you i am always kkep in touch with docomo

S. Sahabudeen (Super store kajamalai)
No 55 kajamalai main road
Tricirappalli
Cont - [protected], [protected]
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Aug 24, 2017
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
Verified Support
Jul 20, 2017
Tata DoCoMo Customer Care's response
"Dear Customer,

Thank you for sharing your details. We have forwarded your concern and will ensure to get it resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO."
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