[Resolved]  Tata Docomo — Sim card id proof

Address:Vellore, Tamil Nadu, 632002

I brought My docomo sim card 5 years back in a mobile shop with my ID proof.. I thought it is in my ID proof but recently I installed my tata docomo app and I register my number but it registered in some other name. . Then I call customer care and ask him for detail they said that my sim card is in another person's ID proof we can't do anything with that.. What can I do if my sim card is lost or expired.. Tell me how to change wrong ID proof with correct one
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Nov 3, 2016
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
Verified Support
Sep 28, 2016
Tata DoCoMo Customer Care's response
Dear Customer,
Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and exact location so that we can get in touch with you and assist you better.
Thanks and Regards
Customer Care
Tata DOCOMO.
Verified Support
Oct 03, 2016
Tata DoCoMo Customer Care's response
Dear Customer,
As you have still not shared your contact details we assume that your issue is resolved, in case you have any further queries/issues you can mail us at [protected]@tatadocomomarketing.com
Thanks and regards,
Customer Care
Tata Docomo
Complaint comments 

Comments

Please provide me a call details for incoming and out going for the number [protected] to my email id srikanth.[protected]@gmail.com from[protected] to[protected] as its very urgent
Tata DoCoMo Customer Care's response, Oct 3, 2016
Verified Support
Dear Customer,
Request you to visit this link: http://bit.ly/1gsuz66 to get your query resolved via our live chat support.
Thanks and Regards,
Customer Care
Tata Docomo.

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