[Resolved]  Tata Docomo — sim deactivation — needs reactivation

Address:241001
Website:tatadocomo.com

Hi there,

I was using prepay number of tata docomo and that number ([protected]) is connected with my banking and email account recovery. But tata docomo deactivated my number. I am overseas. Now i can't access my internet banking as i need otp coming on my mobile number but can't get it as my number is not active. Tata docomo support saying they cancelled my number as it was not used for 90 days. Now i have to buy another one if i wish using tata docomo services. I requested them to activate my number but they saying they can't.

How they can do this without giving any message or notice in this regard.

Please see the issue again provide a solution
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Jan 20, 2018
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
Dec 15, 2017
kanakasree's response
network issue and i can use MTNL
Dec 15, 2017
kanakasree's response
network issue and i can use MTNL network
Verified Support
Dec 20, 2017
Tata DoCoMo Customer Care's response
Dear Customer,

Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and exact location so that we can get in touch with you and assist you better.

Thanks and Regards
Customer Care
Tata DOCOMO.
Complaint comments 

Comments

I want to disconnect my Tata docomo Number[protected]
Currently I am using MTNL post paid no. I need to disconnect my no.
My Details:
Name : Kanakasree Exports
Account No:[protected]
Mob. : [protected]
plan : Walky 899 JUMBO PLAN
mail Id : [protected]@gmail.com

Regards,
punam
I am "Rakesh Behera" and i had been to hostel since 1 years. Now i am in my home and get to knew that my tata docomo sim had been deactivated
Kindly please reactivate it
My number is [protected]

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