Tata Docomo — Slow speed for Photon: [protected]

Address:New Delhi, Delhi

Hi, I am facing very slow connection speed for my photon for past few days. I registered a complaint on 3rd Feb and I even called customer care today, but got a response that there are some technical problems and these will stay. They do not have any tentative date for it's resolution and are not willing to register any complaint for the same. Can you please help me out. Thanks, Santosh Singh [protected]
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Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,

This is with reference to your complaint regarding slow speed and billing concern for your Tata Photon number. At the outset, we sincerely regret the inconvenience caused to you

As per the discussion over the call, we would like to inform you that we have raised the complaint on slow speed with reference number[protected].
Kindly note that there is an usage reflecting of 1890 MB on your invoice dated 08-FEB-2015. Hence, request you to clear the outstanding amount of Rs. 399 for which due date is 25-FEB-15.
Further, we would like to inform you that kindly revert us once your upcoming bill gets generated inorder to resolve your billing concern.

For further assistance, we request you to mail us at [protected]@tatadocomo.com.

Thanks and Regards,
Customer Care
Tata Docomo.

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