[Resolved] Tata Docomo — SMS is not sending from my Tata Docomo Number | |||
Hello, This is Kundan Singh from Palwal (Haryana). I am having a Tata Docomo Prepaid sim card from around last 7 years. I am having issue with sending SMS to any other numbers from almost last 3 months(as I feel may be this problem is older). When I am sending an sms it always says "Message not Sent". I tried to contact Tata Docomo care their direct complaint number (198 or 121 or etc) doesn't work. Although I tried to contact with them on their tollfree number [protected] and other (get from google) they say that my 10 digit number is invalid . And I am having trouble due to not able to send sms. Please help. Thanks, Kundan Singh Name:- Kundan Singh Email:- [protected]@gmail.com Mobile no.:- [protected](in this no. is am facing problem) Was this information helpful? | |||
Mar 3, 2017 Complaint marked as Resolved They replied on my complained that they try to contact me buy actually they didn't .
They replied witha process to resolve the problem.
I follow that and resolved my problem.
I just dialed #33*1234# and my number started to send sms.
Thank You
Kundan Singh Tata DoCoMo customer support has been notified about the posted complaint. Verified Support Feb 27, 2017 Tata DoCoMo Customer Care's response Dear Customer, We have received your complaint and we will ensure it is resolved soon. Thanks and Regards, Customer Care Tata DOCOMO. Verified Support Mar 01, 2017 Tata DoCoMo Customer Care's response Dear Customer, We tried to speak you personally on your number. However, the same was not possible as the call was not answered. We request you to check with our message center (+91 [protected]) in your handset message settings. You can access it by following the steps mentioned below. 1) Go to: Main Menu > Message > Message Settings, 2) In message Center number:-[protected], 3) In Reply via same center ""NO"", 4) In Reply via choose 'Text'. Further, I request you to clear the memory of the inbox & outbox on your handset. Kindly dial #33*1234# for outgoing unbarring and #35*1234# for incoming unbarring. I request you to reset your handset and select the network operator manually as Tata Docomo in your handset. From here on, you must re-insert your SIM and also check with another handset. If you still face the same problem, I request you to revert to us with complete details in order to raise a complaint. If you still persists the same concern we request you to revert us with complete details to raise a complaint. 1. Error Message: 2. Problem since (no. of days): 3. Is it related to particular date & time (any specific time in the day): 4. Number of Signals (indoor/outdoor): 5. Town/city: 6. Area Name: 7. Landmark: 8. Pin code: 9. Alternate Contact No: 10. Sample number: 11. Handset Model: 12. Handset support GPRS: 13. Manual network selection done or not: . With reference to customer care connectivity I would like to inform that, all our Customer care executives would be busy with other customers at that moment. You may call back, or dial *141# for information on our products and *191# for information on our services. Or, you could log onto tatadocomo.com and register your request or complaint through My Account service available on our website. Thanks and Regards, Customer Care Tata DOCOMO | |||
 8 Comments | |||
Comments
not working #33*1234#
got message service has been disabled. -(
got message service has been disabled. -(
the procedure is too long 😑😑
My tata docomo no msg not sending, my phone i phone 4s..
Dear sir,
This is chayadevi R from Bangalore . I am having a Tata Docomo Prepaid sim card ([protected])from around last 4 years. I am having issue with sending SMS to any other numbers from almost last 3 months. When I am sending sms it always says "Message not Sent". I tried to contact Tata Docomo care their direct complaint number (198 or 121 or etc) doesn't work. And I am having trouble due to not able to send sms. Kindly do the needful.
Regards
Chayadevi R
Mobile no. [protected]
This is chayadevi R from Bangalore . I am having a Tata Docomo Prepaid sim card ([protected])from around last 4 years. I am having issue with sending SMS to any other numbers from almost last 3 months. When I am sending sms it always says "Message not Sent". I tried to contact Tata Docomo care their direct complaint number (198 or 121 or etc) doesn't work. And I am having trouble due to not able to send sms. Kindly do the needful.
Regards
Chayadevi R
Mobile no. [protected]
#33*1234# Code is to Enable and Disable outgoing calls and (probably) SMS also
to fix problem of outgoing SMS not working
Go to SMS messges ->
go to setting->
Messaging centre->
(For tata docomo no should be)
+91 9O3 2O5 5O 02 (avoid using copy paste, on my fone copy paste was not working )
and here i[censored] dont see no check the video (it is no done by me, but helped me to resolve the SMS send issue)
to fix problem of outgoing SMS not working
Go to SMS messges ->
go to setting->
Messaging centre->
(For tata docomo no should be)
+91 9O3 2O5 5O 02 (avoid using copy paste, on my fone copy paste was not working )
and here i[censored] dont see no check the video (it is no done by me, but helped me to resolve the SMS send issue)
NikonD60's reply, May 31, 2019
https://www.youtube.com/watch?v=9uAyEi6KkZ4
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I want to know call details of my number [protected].. that number is on my name.. please help me..