[Resolved]  Tata Docomo — Tata DoCoMo 200 rs detected for mobile data while no remainder on data pack

Address:Bangalore, Karnataka
Website:www.tatadocomo.com/en-in

Last month I had a 3G data pack for a month, also had huge balance around 250 Rs. In my observation, whenever we have huge balance DOCOMO is stealing the money like anything. Where almost 200 Rs got detected for mobile data usage, when I inquired they said data is over so detected in main balance. There is no remainder for data getting while over, but these peoples will do SMS and emailing for post paid bill payments. I know better because, I have a DOCOMO postpaid number too - [protected]. I want my 200 Rs money back. Also don't cheat the loyal customers anymore these ways.

My Prepaid DOCOMO[protected]
My Postpaid DOCOMO - [protected]
[protected]@gmail.com
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Jun 11, 2017
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
Verified Support
May 11, 2017
Tata DoCoMo Customer Care's response
Dear Customer,

Thank you for sharing your details. We have forwarded your concern and will ensure to get it resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Complaint comments 

Comments

Dear Sir,

My name is Virendra Nikam and My Tata Docomo prepaid mobile numnber is [protected]. I need call details (outgoing and incoming) for the same. Please send me the details to [protected]@gmail.com & [protected]@gmail.com
When ever I am sending a SMS its show error 38. And msg is not sent
My no. - [protected]
Alternative no.- [protected]
Email - deepanshu.[protected]@gmail.com
Kindly see to it becz I have to sent some IMP msg today
Hi
I am also facing same problem. Not able to send message or receive. Pls sort it out ASAP.
My DoCoMo number [protected]
Alternate no [protected]
Email : [protected]@gmal.com
Mobile number: +91 [protected]
congestion in daily routine.

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